- 1. Introduction
- 2. What Are Cookies?
- 3. Types of Cookies We Use
- 4. Third-Party Cookies
- 5. How We Use Cookies
- 6. Managing Your Cookie Preferences
- 7. Do Not Track Signals
- 8. Updates to This Cookie Policy
- 9. Contact Us
1. Introduction
This Cookie Policy explains how FlexOps, LLC ("FlexOps", "we", "us", or "our") uses cookies and similar tracking technologies on our website (flexops.io) and related services (the "Services"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.
For more information about how we collect, use, and protect your personal information, please see our Privacy Policy.
By using our Services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our Services.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them
- First-party cookies: Cookies set by the website you are visiting
- Third-party cookies: Cookies set by a domain other than the website you are visiting
We also use similar tracking technologies, including:
- Web beacons (also known as pixel tags or clear GIFs)
- Local storage (HTML5 storage)
- Session storage
3. Types of Cookies We Use
We use the following categories of cookies on our Services:
3.1 Essential Cookies
Purpose: These cookies are necessary for the Services to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
Examples:
- Authentication and session management
- Security and fraud prevention
- Bot and abuse protection on forms (Google reCAPTCHA)
- Load balancing and performance
- Remembering your cookie preferences
Legal Basis: Legitimate interest (ensuring website functionality and security)
Retention: Session cookies (deleted when browser closes) or up to 1 year for persistent cookies
3.2 Functional Cookies
Purpose: These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
Examples:
- Language preferences
- Region settings
- User interface preferences (theme, layout)
- Remembering your login state
- Form data retention
Legal Basis: Consent (where required) or legitimate interest (improving user experience)
Retention: Up to 1 year
3.3 Analytics Cookies
Purpose: These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously.
Examples:
- Page views and navigation patterns
- Time spent on pages
- Error tracking and debugging
- Performance monitoring
- User flow analysis
Third-Party Services:
- Google Analytics
- Microsoft Application Insights
- Sentry (error tracking)
Legal Basis: Consent (where required by law)
Retention: Up to 2 years
3.4 Marketing Cookies
Purpose: Marketing cookies would track visitors across websites to display targeted advertisements and measure ad-campaign effectiveness.
Current status: FlexOps does not currently use marketing, advertising, cross-site tracking, or retargeting cookies, and does not run advertising pixels (such as Google Ads, Facebook Pixel, or LinkedIn Insight Tag) on our Services. If we introduce any such technology in the future, we will update this policy and obtain consent where required before enabling it.
Legal Basis: Consent (required in most jurisdictions) — not currently applicable, as no marketing cookies are in use.
4. Third-Party Cookies
We work with third-party service providers who may set cookies on your device when you visit our Services. These third parties include:
Analytics Providers
- Google Analytics: Helps us understand website usage and improve user experience
- Microsoft Application Insights: Monitors application performance and errors
- Sentry: Tracks errors and exceptions for debugging
Security
- Google reCAPTCHA: Protects our contact and sign-up forms from spam and abuse. reCAPTCHA collects hardware/software information and interaction data for its bot analysis, subject to Google's Privacy Policy.
Payment Processing
- Stripe: Processes payments and may set cookies for fraud prevention
FlexOps does not run advertising, marketing, or social-media tracking cookies (such as Google Ads, Facebook Pixel, or LinkedIn Insight Tag) on our Services.
We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for information about their cookie practices:
- Google Privacy Policy (covers Google Analytics and reCAPTCHA)
- Microsoft Privacy Statement
- Stripe Privacy Policy
5. How We Use Cookies
We use cookies for the following purposes:
Website Functionality
- Enabling core website features
- Maintaining your session and login state
- Remembering your preferences and settings
- Ensuring website security
Performance and Analytics
- Understanding how visitors use our Services
- Identifying and fixing technical issues
- Improving website performance
- Analyzing user behavior and trends
Personalization
- Customizing content and features
- Remembering your preferences
- Providing a personalized user experience
Marketing and Advertising
FlexOps does not currently use cookies to deliver advertisements, retarget visitors, or track ad conversions. If this changes, we will update this policy and obtain consent where required.
Compliance
- Recording your cookie consent preferences
- Complying with legal obligations
- Ensuring data security
6. Managing Your Cookie Preferences
You have the right to control and manage cookies on your device. Here's how:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies: Prevent websites from setting any cookies
- Block third-party cookies: Allow only first-party cookies
- Delete cookies: Remove existing cookies from your device
- Set cookie preferences: Choose which types of cookies to allow
Browser-Specific Instructions:
Note: Blocking or deleting cookies may impact your ability to use certain features of our Services.
Cookie Consent Banner
When you first visit our Services, you will see a cookie consent banner for non-essential (analytics) cookies. Analytics cookies are not set unless you accept. You can:
- Accept analytics cookies
- Decline analytics cookies (essential cookies still apply)
- Change your choice at any time through your browser settings
Opt-Out Tools
You can opt out of certain third-party cookies:
Analytics:
Advertising:
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
- European Interactive Digital Advertising Alliance (EDAA)
Note: Opting out does not mean you will no longer receive advertisements, but rather that the advertisements you see will not be personalized based on your browsing behavior.
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted, and our Services do not respond to DNT signals at this time.
We continue to monitor developments around DNT browser technology and the implementation of a standard.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification (for significant changes)
- Displaying a notice on our Services
Your continued use of our Services after any changes to this Cookie Policy constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
FlexOps, LLC
- Email: privacy@flexops.io
- Support: support@flexops.io
- Legal: legal@flexops.io
For general inquiries, you can also:
- Visit our Support Center
- Submit a support request
- Review our Privacy Policy
Last Updated: July 2, 2026
Effective Date: July 2, 2026
This Cookie Policy is part of our commitment to transparency and your privacy. We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.