Privacy Policy

1. Introduction

Welcome to FlexOps ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials (username, password)
• Payment information (processed securely by third-party providers)
• Profile information and preferences

2.2 Usage Information

We automatically collect certain information about your use of our platform:

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and feature interactions

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process transactions and manage subscriptions
• Send important service updates and communications
• Improve our platform and develop new features
• Provide customer support
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• Service Providers: Trusted third-party services that assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Data portability
• Opt-out of certain data processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external parties.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: