Cookie Policy

1. Introduction

This Cookie Policy explains how FlexOps, LLC ("FlexOps", "we", "us", or "our") uses cookies and similar tracking technologies on our website (flexops.com) and related services (the "Services"). This policy should be read in conjunction with our Privacy Policy and Terms of Service.

By using our Services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our Services.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be:

• Session cookies: Temporary cookies that are deleted when you close your browser
• Persistent cookies: Cookies that remain on your device for a set period or until you delete them
• First-party cookies: Cookies set by the website you are visiting
• Third-party cookies: Cookies set by a domain other than the website you are visiting

We also use similar tracking technologies, including web beacons, local storage, session storage, and fingerprinting technologies.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Services to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

Examples include authentication, session management, security, and load balancing.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Examples include language preferences, region settings, and user interface preferences.

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously.

We use services like Google Analytics, Microsoft Application Insights, and Sentry for error tracking.

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

We use services like Google Ads, Facebook Pixel, and LinkedIn Insight Tag for marketing purposes.

4. Third-Party Cookies

We work with third-party service providers who may set cookies on your device when you visit our Services. These third parties include:

• Analytics Providers: Google Analytics, Microsoft Application Insights, Sentry
• Advertising and Marketing: Google Ads, Facebook Pixel, LinkedIn Insight Tag
• Payment Processing: Stripe (for fraud prevention)

We do not control these third-party cookies. Please refer to the respective privacy policies of these third parties for information about their cookie practices.

5. How We Use Cookies

We use cookies for the following purposes:

• Enabling core website features and maintaining your session
• Understanding how visitors use our Services
• Improving website performance and user experience
• Delivering relevant advertisements and measuring campaign effectiveness
• Recording your cookie consent preferences
• Ensuring website security and compliance

6. Managing Your Cookie Preferences

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can block all cookies, block third-party cookies, delete cookies, or set cookie preferences. Note that blocking or deleting cookies may impact your ability to use certain features of our Services.

6.2 Cookie Consent Banner

When you first visit our Services, you may see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your cookie preferences. You can change your preferences at any time through our cookie settings.

6.3 Opt-Out Tools

You can opt out of certain third-party cookies through tools provided by Google Analytics, Network Advertising Initiative (NAI), Digital Advertising Alliance (DAA), and European Interactive Digital Advertising Alliance (EDAA).

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted, and our Services do not respond to DNT signals at this time.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us at: